Effective March 16, 2020: Until further notice, all classes will be conducted as virtual webinars. Click here for more information. 

Triangle MLS, Inc. understands how important mastering the MLS system is to your business. Our goal is to partner with you and equip you with the skills and knowledge necessary to conduct your business effectively. All of the classes that are offered in the Computer Training Center (CTC) are designed with that in mind. Whether you are just starting out, need a refresher, or want to learn some new tips, we are confident you will find our classes relevant, informative, and helpful. And there's never an extra fee! 

To register for classes log in to My Dashboard. Click on the All Classes tab to search for a class or click the links below. 

For a printable class schedule click here

Homespotter (Mobile App)

In this class, you'll learn how to use the TMLS mobile app, HomeSpotter. 

  • Learn tips and tricks! 
  • Access your Paragon Carts, contacts, and save searches. 
  • Make quick edits on the go, like updating photos, list price, status, and remarks.
  • Share an agent branded version of the app with prospects and clients. 

Sign Up Today! 

Paragon Boot Camp for Beginners

An all-day class designed to give new Paragon users a strong foundation in the fundamental areas of Paragon.
Paragon Boot Camp for Beginners covers a variety of topics including: 

  • Preferences
    • Adding your agent photo and logo
    • Result options
    • Creating an email signature and email message body
    • Updating contact information through the Portal
  • Customization
    • Creating a default search form and results grid
    • Saving Favorite reports
    • Emailing/Print +/Saving
  • Searching tips
    • Profile sheets – required vs. optional fields
    • Adding fields
    • Fields vs. Features
  • Saving searches for auto-notification
    • Brief explanation of both
    • Collab Center vs. Email notification 
  • Listing input and maintenance tips
    • The Profile sheets
    • Saving as partial
    • Discussion of some of the input fields
    • List Date discussion/”Coming Soon”
    • GeoCoding and finding MLS Areas/Subareas
    • Adding documents
    • Changing status, price 

Sign up today! 

Paragon Boot Camp Advanced

An all-day class designed to give users who already have a working knowledge of Paragon, an opportunity to dig even deeper into the system.

Paragon Boot Camp Advanced covers a variety of topics including: 

  • Preferences
    • Editing the homepage widgets
    • Adding your agent photo and logo
    • Result options
    • Creating an email signature and email message body
    • Collab Center Preferences
    • CMA Preferences
  • Hot sheets
    • Creating and saving Hotsheets
    • Loading Hotsheets
    • Timestamping
    • Views
  • Collab Center
    • Creating the contact
    • Creating/Saving the search
    • Welcome Email
    • BCC and Agent notifications
    • Managing Contact searches
    • Collab Center vs. Email Notification
  • CMA - Quick and Enhanced
    • Searching for Comps
    • CMA Summary report
    • Adding comps to CMA presentation
    • CMA Wizard overview
  • Listing input and maintenance tips
    • The Profile sheets
    • Saving as partial
    • Discussion of some of the input fields
    • "Coming Soon" listings
    • Adding documents
    • Activity report

Sign Up Today! 

Paragon CMA

In this class, students will learn how to create both Quick and Enhanced CMAs

Topics include:

  • CMA Preferences Wizard
  • CMA Presentation
    • Ways to set up Subject property
    • Searching for Comparables
    • Creating the CMA presentation packet
    • Uploading additional documents
  • CMA Summary report

Sign Up Today! 

Listing Input Maintenance

In this class, students will learn how to add and edit listings in the Paragon MLS system.

Topics include:

  • The Profile sheets
  • The Listings menu
  • The input screen
  • Saving partial listings
  • Geocoding address
  • Adding photos
  • Price and status changes
  • Adding documents
  • Setting up your ShowingTime profile
  • How to assign a Sentrilock lockbox to your listing

Sign Up Today! 

Paragon Collaboration Center

In this class, students will get a comprehensive look at how they and their clients can use this interactive website tool.

Topics include:

  • Collab Center Preferences Wizard
  • Adding the contact to Paragon
  • Creating and saving the search
  • Setting up Collab Center auto-notification
  • Sending the email with Client instructions
  • BCC vs Agent notifications
  • Viewing and managing Collab Center activity
  • Recommending properties - Listing Carts

Sign Up Today! 

Paragon Contact Manager

In this class, students will get an in-depth look at key components of this module.

Topics include:

  • Adding a new Contact
  • Allowing Reverse Prospecting
  • Using the Contact Wizard
    • The General folder
    • The Buyer Activity folder
    • Email History
  • Contact import/export
  • Mailing labels
  • Auto notifications 

Sign Up Today! 

Paragon Essentials

An introductory class that will cover the essential features of the Paragon MLS system. It is designed for new users as well as those needing a refresher.

Topics include:

  • Logging into Paragon
  • Home page navigation
  • Basic searching
  • Working with search results
  • Email, Print, and Save
  • Listing input and maintenance

Sign Up Today! 

Paragon Preferences and Defaults

This class will teach students to learn how to set system defaults to make their time spent in Paragon more efficient.

Topics include:

  • Customizing the homepage widgets
  • Customizing Quick Action links
  • User/Personal
    • Adding agent photo and logo
  • System
    • Search options
    • Result options
    • Customizing with a theme
  • Email
    • Creating and setting a default signature
    • Creating email message bodies
    • BCC
  • Collab Center
    • Creating the URL
    • Notification options/settings
    • Client Search options
  • CMA defaults
    • Choosing a default theme
    • Creating cover letters and resumes
    • Uploading documents

Sign Up Today! 

Paragon Searches, Results, and Slideshow

This class will help students get more proficient at creating searches and working with search results. They will also learn how to create a listing slideshow.

Topics include how to:

  • Create basic and advanced searches
  • Customize the search form
  • Save a search
  • Automate a search
  • View and manipulate search results
  • Customize the results grid
  • Email and Print
  • Set basic preferences for Searches and Results
  • Create a URL based listing slide show

Sign Up Today! 

CRS system®

In this class, students will learn how to use the CRS system for searching tax records, generating reports, and creating mailing labels. Topics will include:


  • Quick Search vs. My Search
  • Multi-county search
  • Customizing and saving searches
  • Interaction between map and grid


  • Comps
  • Market Trends
  • Neighbors


  • MLS, photo, and foreclosure indicators
  • Customizing and sorting
  • Generate mailing labels


  • Define an area by drawing a radius, polygon or rectangle
  • Trend layers
  • Points of interest
  • Driving directions

Sign Up Today! 

SentriLock Essentials

The SentriLock Essentials course will provide you with the basic information you need to get started. In this class, you'll find information about how to:

  • Open a lockbox
  • Release the shackle
  • Assign a lockbox to a listing
  • Lockbox keypad commands
  • How to renew your SentriCard®
  • How to use the SentriSmart™ App

You will need to bring the following items with you to your class if you are picking up your SentriCard® for the first time:

  1. A valid photo ID.

Sign Up Today!

SentriLock for Unlicensed Admin

The Unlicensed Admin. Assist. course will provide you with hands-on instructions for the SentriLock website, utility and lockbox operations necessary to assist the Brokers in your office.

  1.  permission from BIC is required
  2.  basic lockbox operations
  3.  team set-up instruction for you and the office
  4.  use of the website for management and assigning lockboxes to property
  5.  functions of utility for lockbox customization
  6.  using the SentriSmart App
  7.  do's and don'ts as an UnlicinsedAdmin.

What you need to bring to class:

  1.  valid photo id
  2.  participant request w/ BIC signature
  3.  cardholder agreement
  4.  laptop

Please register 24hours in advance to ensure your access to the SentriLock system is ready.  This level of access does not give you the ability to purchase or ownSentriLock Electronic Lockboxes.

Please check back for future class sign-ups! 


Sign Up today! 


ShowingTime Essentials

This class will introduce members to some of the features and benefits of the ShowingTime Appointment Center.

Topics include:

  • Setting up your profile
  • ShowingTime access points
  • How to enter showing instructions on your listings
  • How to request a showing
  • How to use the mobile app to schedule and confirm showings
  • How to customize feedback settings
  • How to set up a showing tour using ShowingCart

Sign Up Today! 

Windows 10 Introduction

This class will familiarize students with the Windows 10 operating system.

Topics include:

  • The Taskbar
  • The Start menu
  • Adding and using icons/shortcuts
  • Multitasking
  • Downloading, editing, uploading photos
  • Downloading Adobe Reader
  • Downloading browsers
  • Starting/Shutting down
  • When to upgrade your operating system

Sign Up Today! 


This class dives deep into the housing market! We'll show you how to use InfoSparks and FastStats to understand the housing market better than ever before. As we demo these great statistic tools, we'll talk about how to use the data for your business, with your clients, and as a tool for marketing. Please check back for future CTC class dates.

If you have any questions, please contact Lynne Brid at (919) 654-5419 or email [email protected].

Back to top