MLS Systems Help

A benefit to Triangle MLS subscribers is the Help Desk resource. Knowledgeable staff members are available by email or phone to assist with the MLS system and ancillary products and services. With your assistance, the Help Desk staff are able to screen connect with your computer to assist you with your questions. 
    The Help Desk provides assistance with the following products:

  • Paragon
  • Realist
  • ShowingTime
  • HomeSpotter
  • Transaction Desk

Systems Help Desk Hours

Monday - Friday: 8:30 AM to 8:00 PM

Saturday - 9:00 AM to 3:00 PM

Sunday - 12:00 PM to 3:00 PM

Systems Help Desk

Call (919) 654-5419 or email:     

The Help Desk follows the same holiday schedule as Triangle MLS, Inc.                                                        

Bridge Listing Input support number (833) 274-3432,, support available M-F 8:00 am - 8:00 pm

ShowingTime's support number is (855) 870-3200

SentriLock Lockbox's support number is (513) 618-5800

For a local contact: please contact Christy Robertson at (919) 654-5400 ext. 1037 or email:



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