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Fighting the Spread of Illness

UPDATES May 22, 2020

On May 22, Durham City/County Updated the

Stay at Home order pertaining to real estate. 

REALTORS® may now accompany potential buyers and inspectors into vacant or occupied properties with the same sanitation guidance that currently exists. 

Click here for full order


UPDATES May 20, 2020

Similar to other industries, real estate has felt the impact of COVID-19 as potential buyers are encouraged, and sometimes ordered, to “shelter in place” or practice social distancing as a means to minimize risk. For REALTORS® who are able to conduct home showings, there are some steps you can take with the lockbox to help provide a safer environment for yourself, your clients and for homeowners. Click Here


UPDATES May 15, 2020

Updated Durham City/County Order - Effective Friday, May 15th 2020 at 5:00 PM

Real estate services. Both sales and rental real estate services, including sales by Builders, present a high traffic use of common surfaces that present a risk of transmission. All REALTORS® and their clients should use safety precautions when entering both vacant and occupied properties as outlined below.

  1. Safety precautions applicable to all activities under this section:
    1. Anyone entering a home pursuant to this section must wear a mask and gloves and must not touch surfaces inside the home to the greatest extent possible. Lights must be turned on and interior doors opened prior to entry. Hand sanitizer or sanitizing wipes must be provided to anyone entering a home before and after entering a home; and
    2. Anyone entering a home pursuant to this section must assert that to the best of their knowledge, they are not currently ill with a cold or flu; do not have a fever, persistent cough, shortness of breath, or exhibit other COVID-19 symptoms; have not been in contact with a person with COVID-19; and will adhere to and follow all precautions required for entering the property at all times.
  2. Activities prior to an offer to purchase or rent is accepted: 
    1. Open houses of any homes for sale are prohibited. In-person showings of homes for sale or rent are permitted under the following conditions:
      1. The buyer’s agent cannot enter the home with the prospective buyer(s); however, the agent can talk to the buyer during the showing from outside the home using cell phones and a video service;
      2. Only one person can enter a home at a time for a showing. However, two people can enter at the same time if they have been socially distancing together; and
      3. Showings of all homes must be separated by at least one hour after the previous prospective buyer/tenant has left. If the home is occupied, the residents should leave the property one hour before a scheduled showing and return at least an hour after the showing is completed.
      4. For non-owner-occupied rental properties, showings are limited to no more than one per day, unless the tenant has expressly agreed to permit more frequent showings in a writing executed on or after May 14, 2020.
      5. Listing agents may enter vacant or occupied properties to take photographs and videos to facilitate virtual tours. Buyers' agents may enter vacant properties to take photographs and/or videos. These services may be performed by a professional photography service so long as the safety precautions of this section are met.
  1. Post-sale activities (these activities may only be conducted by a single individual and are restricted to the following activities connected with closing sales):
  • Post-offer inspections (by both the Buyer and a Licensed Home Inspector, each occurring at different times);
  • Appraisal;
  • Surveys;
  • Final walkthroughs; and,
  • Title services.

UPDATES April 24, 2020

Updated Durham City/County Order

Effective Friday, April 24, 2020, at 5:00 pm

Declaration of State of Emergency in Durham County shall remain in effect through 11:50 pm on May 15, 2020

Real estate services. Both sales and rental real estate services, to include sales by

Builders present a high traffic use of common surfaces that present a risk of

transmission. All REALTORS and their clients should use safety precautions when entering both vacant and occupied properties, as outlined below.

1.Safety precautions applicable to all activities under this section:

Anyone entering a home, according to this section, must wear a mask and gloves and must not touch surfaces inside the house to the greatest extent possible. Lights must be on, and interior doors opened before entry. Hand sanitizer or sanitizing wipes be provided to anyone entering a home before and after entering a home; and

Anyone entering a home according to this section must assert that to the best of their knowledge, they are not currently ill with a cold or flu; do not have a fever, persistent cough, shortness of breath, or exhibit other COVID-19 symptoms; have not been in contact with a person with COVID-19; and will adhere to and follow all precautions required for entering the property at all times.

2. Activities before an offer to purchase or rent is accepted: 

a. Open houses and in-person showings of occupied homes are prohibited. In-person showings of vacant homes for sale or rent are permitted under the following conditions:

1) The buyer's agent cannot enter the home with the prospective buyer(s); however, the agent can talk to the buyer during the showing from outside the home using cell phones and a video service; 

2) Only one person can enter a home at a time for a showing. However, two people can enter at the same time if they have been socially distancing together; and

 

3) There can be only three showings of a home during any calendar day. 

b.Listing agents may enter vacant or occupied properties to take photographs and videos to facilitate virtual tours. Buyers' agents may enter vacant properties to take pictures or videos. These services may be performed by a professional photography service so long as the safety precautions of this section are met. 

3.Post-sale activities (These activities are restricted to the following activities connected with closing sales.) 

 

a.Post-offer inspections;

b.Onsite preview by prospective buyer where the property is under contract sight unseen;

c.Appraisal;

d.Surveys;

e.Final walkthroughs; and,

f.Title services. 

GO HERE for Complete Order


UPDATES April 22, 2020

As we deal with the effects of COVID-19, Triangle MLS and its business partners continue to work on ways to support brokers in our market.

 During this time with limited ability to show listings, Triangle MLS is extending the number of days a listing can be in the Coming Soon status from 30 days to 45 days.  This change will affect all listings currently in the Coming Soon status, as well as all listings, entered as Coming Soon on or before May 31 st, 2020. With this change, listings can remain in the Coming Soon status longer and benefit from the additional exposure on Broker Websites (IDX).

Please note that showings are not allowed while a listing is in the Coming Soon status .

No further actions are required by the listing agents at this time to take advantage of the extension.

 


OVERALL LOCAL UPDATES: April 21, 2020

+ Wake County: The most recent update to Wake County Stay-At-Home Order: Click Here

Other COVID-19 information for Wake County: Click Here

On the March 26 Order, Wake County deemed Real Estate an essential service. Urging social distancing to be maintained in all operations: “z. Professional real estate services, such as realtors, appraisers, notary services, title insurers, inspectors;” 

+ Durham City & County: The most recent amendment to Durham City-County Order: Click Here

Other information on Durham City-County Order: Click Here

Specifically, real estate: 

Open houses and in-person showings of occupied homes are prohibited. 
In-person showings of vacant houses for sale or rent are permitted under the following conditions:

  • The buyer’s agent cannot enter the home with the prospective buyer(s); however, the agent can talk to the buyer during the showing from outside the home using cell phones and a video service;
  • Only one person can enter a home at a time for a showing. However, two people can enter at the same time if they have been socially distancing together; 
  • There can be only one showing of the home during any calendar day; 
  • Anyone entering a vacant home for a showing must wear a mask and gloves and must not touch surfaces inside the home to the greatest extent possible. Lights must be turned on, and the interior door opened before the entry of the prospective buyer. The buyer’s agent must provide hand sanitizer or sanitized wipes before and after entering the vacant home; 
  • Anyone entering a home must assert, to the best of their knowledge, they are not currently ill with a cold or flu; do not have a fever, persistent cough, shortness of breath, or exhibit other COVID-19 symptoms; have not been in contact with a person with COVID-19; and will adhere to and follow all precautions required for viewing the property at all times. 

+ Orange County: See the full text of the Orange County order: Click Here

More Orange County COVID19 information: Click Here

Specifically, real estate:
Professional services. Professional services, such as legal services, accounting services, insurance services, real estate services, notary services, payroll and employee benefit services, when necessary to assist in compliance with legally mandated activities, for the functioning and operation of critical infrastructure sector services, or where failure to provide such services during the time of this Order would result in significant prejudice. Any of the aforesaid professional services provided in-person shall observe Physical Distancing Requirements.

+ Harnett, Chatham & Johnston Counties: At this time, Harnett, Chatham, and Johnston counties fall under the State of North Carolina Executive order. We will update this website regularly with changes and updates as we learn of them. We encourage you to check directly with the county websites. 


 COVID-19. Showings and Open Houses. April 14, 2020 Update

 
In light of COVID-19 and the restrictions that come with it, how we show homes and conduct open houses has changed. For the safety of Sellers, Buyers, and Agents, Triangle MLS recommends the use of Virtual Showings and Virtual Open Houses.
 
Showings:
Leverage ShowingTime for virtual showings.  Click here for recommendations and how-to videos.
 
Open Houses:

Virtual Open houses allow you to advertise your Live Stream (Virtual) Open Houses in Paragon.  Click here for details and watch the short how-to video here.

These fields are in the Open Hose Module:

  • Live Stream Open House (CheckBox)
  • Live Stream URL

These new fields are included in Listing Data Feeds and, therefore, available for display on Real Estate websites including, Broker website, Realtor.com, Zillow, and many more. 

Please contact the Triangle MLS Helpdesk if you have any questions.


UPDATE: April 2, 2020

Many of us found this information interesting and comforting during these times of uncertainty. It's important to stay informed anyway that you can. Feel free to share this if you find it even the smallest bit helpful. Stay safe out there!

CLICK HERE

 


UPDATE: April 1, 2020

Pandemic Response Contacts

 

Raleigh Regional Association of Realtors

              www.rrar.com/health

              (919) 654-5400

 Durham Regional Association of Realtors

              Shelia Willis

              Chief Executive Officer

              [email protected]

              https://www.durhamrealtors.org/

             (919) 403-2117 or (919) 6563381

 Orange County Association of Realtors

              Cub Berrian

              Chief Executive Officer

              [email protected]

              https://www.ocrealtors.org/

              (919) 914-6718

Johnston County Association of Realtors

              Bonnie White

              Association Executive Director

              [email protected]

             www.jcar.realtor

             (919) 550-0252


UPDATE: March 31, 2020

COVID-19.  Showings and Open Houses

 In light of COVID-19 and the restrictions that come with it, how we show homes and conduct open houses have changed. For the safety of Sellers, Buyers, and Agents, Triangle MLS recommends the use of Virtual Showings and Virtual Open Houses.

Showings:

Leverage ShowingTime for virtual showings.  Click here for recommendations and how-to videos.

Open Houses:

In the setup of Open Houses in Paragon, you can use the Comments field to clearly indicate that an Open House is Virtual and include relevant links and instructions. We are working with Black Knight to add support for better support for Virtual Open Houses in Paragon and expect an update soon.


UPDATE: March 20, 2020

Following the directives from the CDC, State of North Carolina, and other supervisory agencies, our staff will be working remotely starting at 12:00 PM (EST) on Monday, March 16th.

Our physical office will be closed until further notice, however, our staff will still be fully available by phone at 919-654-5419 and email for any of your subscriber needs. All of our current contact information and directories are still fully functional as well. For a full list of our staff contacts, click here.

We will reassess the current situation this Friday, March 27th and notify our membership of any further decisions for the week ahead. For the latest updates, please visit www.Trianglemls.com/Health.

If you have any questions, please email us at [email protected] For more specific questions related to:


Update: March 16, 2020

Following the directives from the CDC, State of North Carolina, and other supervisory agencies, our staff will be working remotely starting at 12:00 PM (EST) on Monday, March 16th. All CTC classes will be converted into webinars until further notice.

Our physical office will be closed until further notice, however our staff will still be fully available via phone at 919-654-5419 and email for any of your subscriber needs. All of our current contact information and directories are still fully functional as well. For a staff directory click here

We will reassess the current situation this Friday, March 20th and notify our subscribers of any further decisions for the week ahead. For the latest updates, please visit www.trianglemls.com/health.

If you have any questions, please email us at [email protected]. For more specific questions related to:

Coronavirus: A Guide for REALTORS®


March 6, 2020

Triangle MLS, Inc. considers the health of our subscribers and employees our top priority. With the increased concern around illnesses such as the flu and other viruses, we wanted to provide you with an update on how we are working to keep our office safe.

Thorough cleaning of our facilities is always of the top priority of the Raleigh Regional Association of REALTORS®, extra precautions are being taken. The cleaning staff continues to provide a heightened level of safety by disinfecting common surfaces more frequently with CDC recommended cleaning products. Additionally, hand sanitizer stations and antibacterial wipes are being placed around the building in workspaces and meeting areas.

If you are registered for any TMLS classes and begin to show any common flu like symptoms, please notify us in the event there is a waiting list for the class. You may register for all TMLS classes at www.trianglemls.com under the training tab.

Stay well this season.

Sincerely, 

Triangle MLS, Inc.

 

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